Refund and Returns Policy🔁

We stand by the quality of every pack we ship. If something’s off with your order, we’ll make it right.

✅ Eligible Returns

We accept returns under the following conditions:

• Damaged Packaging: If your seeds arrive with visibly damaged packaging.
• Wrong Item Shipped: If you receive the wrong strain or product.

📦 Return Conditions

To qualify for a return:

• Items must be returned within 14 days of delivery.
• Packaging must be sealed, unopened, and untampered.
• You must contact us before returning to receive return approval and instructions.

📨 How to Start a Return

Email us at returns@kinnabis.com with:

• Your order number
• A photo of the item and packaging
• A brief description of the issue

Once approved, we’ll provide return instructions and issue a refund or replacement upon receipt.

To return your cannabis seeds, you should mail your product to: 503 Olympic Blvd

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at care@kinnabis.com for questions related to refunds and returns.